Cookie Policy

Last updated: 16 September 2026

This Cookie Policy explains how Hacco Ltd uses cookies and similar technologies when you visit or use our website.

Website: https://www.hacco.app

Hacco Ltd
128 City Road
London
United Kingdom
EC1V 2NX

Email: help@hacco.app

This Cookie Policy should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are stored on your computer, mobile phone, tablet or other device when you visit a website.

Cookies can help a website remember information about your visit, operate correctly, maintain security and improve your experience.

We may also use technologies similar to cookies, including pixels, tags, scripts, local storage and other technologies that store or access information on your device.

2. How Hacco Uses Cookies

Hacco may use cookies and similar technologies to:

  • Make our website operate correctly.
  • Maintain shopping basket and checkout functionality.
  • Support customer account functionality.
  • Remember selected preferences.
  • Maintain website security.
  • Help prevent fraudulent activity.
  • Improve website performance.
  • Understand how visitors use our website.
  • Analyse website traffic where permitted.
  • Measure marketing performance where applicable.
  • Support advertising or other services where applicable.

3. Types of Cookies We May Use

Strictly Necessary Cookies

These cookies are necessary for certain functions of the website.

They may be used for:

  • Shopping basket functionality
  • Checkout
  • Customer accounts
  • Login sessions
  • Website security
  • Fraud prevention
  • Payment-related functions
  • Session management
  • Essential website settings

Where a cookie or similar technology is genuinely necessary to provide a service requested by you, it may not require consent under applicable law.

Functional and Preference Cookies

These cookies may allow the website to remember choices you make, such as:

  • Language
  • Currency
  • Website preferences
  • Certain display settings
  • Other choices made during your visit

Where consent is required, these cookies will only be activated after the appropriate consent has been provided.

Analytics Cookies

Where we use analytics services, these cookies or similar technologies may help us understand:

  • Which pages are visited
  • How visitors navigate the website
  • How long visitors spend on the website
  • Which devices and browsers are used
  • Website performance
  • Errors or technical problems

Non-essential analytics technologies will only be used where the required consent has been obtained.

Marketing and Advertising Cookies

Where applicable, Hacco may use marketing or advertising technologies to:

  • Measure advertising campaigns
  • Understand marketing activity
  • Improve advertising performance
  • Provide more relevant advertising

These technologies may be provided by third parties.

Where consent is required, marketing and advertising cookies will not be activated until the appropriate consent has been obtained.

4. Third-Party Cookies

Some services used by Hacco may place or access cookies or similar technologies.

Depending on the services active on our website, these may include providers relating to:

  • Payment processing
  • Website security
  • Analytics
  • Advertising
  • Website functionality
  • Embedded content
  • Customer support

Third-party providers may process information according to their own privacy policies.

Where third-party technologies require consent, we will seek the appropriate consent before allowing them to operate.

5. Payment Technologies

Hacco may use third-party payment services, including Wallid Pay-by-Bank.

Payment providers may use cookies or similar security technologies where necessary to provide or secure a payment service.

Hacco does not ask customers to provide banking passwords, card PINs or one-time banking security codes to us by email.

Payment providers may process information under their own privacy policies and terms.

6. Cookie Consent

When you visit https://www.hacco.app, we may display a cookie consent or preference notice where required.

Where non-essential cookies are used, you may be offered choices such as:

Accept All
Reject Non-Essential Cookies
Manage Preferences

Non-essential cookies will only be activated where the required consent has been obtained.

Simply continuing to browse the website will not be treated as consent where applicable law requires a positive consent action.

7. Changing or Withdrawing Your Consent

You can change or withdraw your consent for non-essential cookies where our website provides a cookie preference tool.

You may also control or delete cookies using your web browser settings.

Please note that blocking necessary cookies may affect some website functions, including shopping baskets, checkout or customer accounts.

8. How Long Cookies Remain

Cookies may be:

Session Cookies

These normally expire when you close your browser.

Persistent Cookies

These remain on your device for a specified period or until you delete them.

The duration depends on the purpose and provider of the particular cookie or technology.

9. WordPress and WooCommerce

Hacco may use WordPress, WooCommerce and related plugins or services to operate the website.

Depending on the website configuration, these technologies may be used for:

  • Shopping carts
  • Checkout
  • Customer accounts
  • Login sessions
  • Order processing
  • Security
  • Payment functionality
  • Website preferences

The exact cookies used may change when plugins, themes, payment services or other website components are installed, removed or updated.

10. Embedded Content

Our website may contain content supplied by third parties, including:

  • Videos
  • Images
  • Social media content
  • Maps
  • Other external services

When you interact with embedded content, the third-party provider may collect information and use cookies or similar technologies according to its own policies.

11. Similar Technologies

This Cookie Policy also covers technologies similar to cookies where applicable, including:

  • Tracking pixels
  • Web storage
  • Scripts
  • Tags
  • Local storage
  • Tracking links
  • Other storage or access technologies

12. Personal Information

Some cookies and similar technologies may involve the processing of personal information.

Where this occurs, our Privacy Policy explains how Hacco collects, uses, shares and protects personal information.

Our Privacy Policy also explains applicable data protection rights.

13. Your Rights

Depending on the circumstances and applicable law, you may have rights concerning personal information processed through cookies or similar technologies.

These may include:

  • Access
  • Correction
  • Erasure
  • Restriction
  • Objection
  • Data portability
  • Withdrawal of consent where consent is the lawful basis

For more information, please see our Privacy Policy.

14. Cookie Preference Records

Where consent is required, Hacco may retain a record of your cookie preferences so that we can:

  • Remember your choices
  • Respect your preferences
  • Avoid repeatedly asking for the same consent
  • Demonstrate compliance where required

15. Changes to This Cookie Policy

We may update this Cookie Policy when:

  • Our website changes
  • We add or remove plugins
  • We change payment providers
  • We introduce analytics services
  • We introduce advertising services
  • Our use of cookies changes
  • Applicable law or regulatory guidance changes

The latest version will always be published on this page.

16. Contact Us

If you have any questions about this Cookie Policy or how Hacco uses cookies, please contact us.

Hacco Ltd
128 City Road
London
United Kingdom
EC1V 2NX

Email: help@hacco.app

Website: https://www.hacco.app

Last updated: 16 September 2026

Hacco Ltd © 2026. All rights reserved.